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PHILLIPS 66, CONOCO, AND 76 GAS VISIT 2012
CUSTOMER SATISFACTION SWEEPSTAKES
HELP AND FREQUENTLY ASKED QUESTIONS (FAQs)
 

We value your opinion and we want to be sure that we are receiving your comments and suggestions for improving our services to you.
If you are experiencing any of the following:

  • Internet congestion; Please try taking the survey again at a later time.
  • Slow connection speed: Please try taking the survey again at a later time or contact your Internet Service Provider for assistance.
  • Survey locked up and I can’t advance to the next page; it could be Internet congestion. See if the problem exists on another web site.

If you are experiencing any of the following:

The Zip code and Date / Time of my visit were rejected, Why?
Please be sure that you are entering the date in MM DD YY (month, day, year) format (for example: 01/10/06) and that you are entering times in 'military time' or 24 hour format as printed on the receipt (example: 6:00pm would be entered as 18:00:00). Further, please be sure to enter the Zip code as shown on the receipt. The web survey will attempt to validate the Zip code you have entered against a listing of known Zip codes. If you are still having trouble, please try again after your next visit to a site using a new receipt.

Why can't I go back and change my responses?
Our programming does not allow users to change survey responses once submitted. This is a measure intended for quality control. We realize that mistakes do occur, but we must accept the answer you submitted. This applies as well if you partially complete a survey - if you abandon the survey and return back at a later time to complete it you must start the survey over from the beginning.

Will my responses and contact information be kept private?
Will my responses and contact information be kept private? Yes. All contact information is kept private and used only in the context of Phillips 66, Conoco, or 76 research. We will not make any personal information available to anyone without your permission unless we are required to do so by law. Please refer to our privacy policy links on the home page of this website.

How can I find out who has won the contest?
For the name of the sweepstakes prize winners, send a self-addressed #10 stamped envelope to: Greet America Inc., 3200 W. Pleasant Run Rd., Suite 400, Lancaster, TX 75146.


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